Our Privacy Policy - GDPR

We are committed to your privacy. We will do not  disclose your personal details to any other company and we only use your personal details for your own access to your data, support and maybe a Christmas eCard once a year :-)

The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union.


General Data Protection Regulation


What is GDPR?

The General Data Protection Regulation is an update to existing Data Privacy laws, and aims to harmonise and strengthen the Data Privacy rights of EU citizens in how their data is controlled and processed.


GDPR sets out regulations for the security and privacy controls required when handling Personally Identifiable Data (PII). Obatics Software is committed to Data Protection with cloud services accredited ISO27001:2013.


We only collect and retain data about individuals or organisations with our customers consent, for the services we offer, and for billing purposes. Our customers who utilise those services may also collect and retain data (PII) for their own purposes and should refer to the “Matrix of Responsibility” document (which is published separately), for information on their own GDPR responsibilities.


Why does Obatics Software need your personal information?

GDPR requires data processing to be lawful, fair and transparent.

We collect personal information solely for the purpose of providing the services we offer and for billing and accounting purposes. At each point of collection, we will endeavour to provide full transparency as to the purpose, retention, transfer and use of such data.


Does Obatics Software do anything else with your data?

GDPR requires data processing to limit the purposes of processing. We do not share your personal information with third parties.


Can you have my personal details changed or deleted?

Yes. You own your data so if you would like to view your data or remove it and bring it with you then we will work with you to make that happen.

Under GDPR you can:

  • Request access to your personal data
  • Request correction of the personal data we hold about you
  • Request the erasure of your personal data (known as Right To Be Forgotten)
  • Object to a processing of your personal data
  • Request restriction of processing your personal data
  • Request the transfer of our personal data


Withdraw consent

Just contact any of our staff or send an email to customerservice@obatics.ie and we will help you with your request.


Where is our customers’ data stored?

Both the live and backup data are stored on serves within in Ireland.


How long do we keep your data?

GDPR requires us to minimise the data we keep unless it’s required for the provision of a service or for existing legal requirements, so we keep your data only for as long as it’s needed for the original purpose we collected it. If it’s not needed we get rid of it!


What about the your data stored in the Obatics program?

The Obatics program has tools built in to help you with this process, but it is your responsibility to ensure the your own data is GDPR compliant.


What about Backups?

As part of our service, we backup our customers’ cloud data every evening and keep each backup for a period of 30 days, after which, the backup is permanently deleted. If you would like to keep a copy of the daily backup for your own disaster recovery procedure, we can provide this service and information on how to retrieve the file.


Cookies Policy 

See our cookies policy here